PROCESSING TIME 2-4 DAYS BEFORE SHIPPING YOUR ORDER OUT
Damaged package/ items
All Chamoy Treats Orders are carefully packed and are All Priority Mail Insured. If Package or items are received damaged please contact USPS/UPS & file a claim. Unfortunately we are not responsible for damaged packages by usps carrier but all packages are insured so please file a claim in the link provided below if your package or items received are damaged. If you need help filing claim please contact us & we can help assist to file the claim.
File USPS CLAIM:
https://www.usps.com/help/claims.htm
File UPS CLAIM:
https://www.ups.com/us/en/support/file-a-claim.page
Thank you!